Package: $36.47 per hour + 12% Super (Grade 3 of the SMRC Salary System 2025-2026)

Supporting Berridale, Jindabyne and Cooma

Casual up to 38 hours per week including occasional weekends

Position Description: Support Worker

Applications close: 11:59pm Sunday, 12^th April 2026

About The Region: The Snowy Monaro region is a unique and culturally diverse region of south-east NSW.  From our history of the Snowy Hydro Scheme, our proud agricultural industry and popular ski resorts, we are a region that has a lot to offer.  With fantastic lifestyle choices, whether you are an adventure seeker or prefer the finer things in life, we really can offer it all, and all within close proximity to our nation’s capital Canberra. The Snowy Mountains region is packed with year-round experiences with so much more than snow sports and alpine walks. Glorious wildflowers blanket the alpine landscape of Kosciuszko National Park during summer, and if you love adventure sports there's rock climbing, kayaking, caving, fishing, horse riding, mountain biking, and 4WD touring activities to get your heart racing. Explore the famous Snowy River and go skiing or snowboarding on the slopes of Perisher and Thredbo - or camp under the stars at some of the most picturesque campgrounds in NSW. You'll never forget the rugged alpine scenery of Australia's largest national park. Snowy Monaro Regional Council employs over 380 staff from all walks of life and working with us will give you the opportunity to enjoy our beautiful surrounds, progress your career and make a difference in our local community.  

About the Role: 

• Provide a range of support services to consumers, as per their individual Support Plan
• Provide feedback to the Supervisor on any outcomes, incidents or observations for consumers
• Comply with all Policies, Procedures and Community Support Programs funding agreement and Standards at all times
• Observe consumer and carer confidentiality and privacy in line with Policy and Confidentiality Agreement
• Contribute to the performance of Council: demonstrate professional conduct, make the best use of knowledge, experience and skills and be accountable for own decisions and actions
• Contribute to a safe workplace: comply with legislative and organisational requirements and be accountable for own decisions and actions

About You: 

To be successful in this role you will have:

• Minimum qualification in Certificate 3 in Individual Support (Ageing) or equivalent. Studying towards relevant qualification is acceptable.
• Commitment to proving a high level of support services with a strong customer service focus.
• Demonstrated ability to work cohesively as part of a team and independently. 
• Effective written and verbal communication skills
• Ability to undertake basic administrative duties including case notes
• Current National Criminal History Check (Not less than six months old)
• Current Working with Children Check
• Current NDIS Worker’s screening Check
• Current First Aid Certificate
• Current Class C driver’s license
• Access to your own vehicle for service provision (in the absence of a Council vehicle being available for use). Must be comprehensively insured. 

Desirable criteria:

• Knowledge and understanding of the Aged Care Act 2024 and the Strengthened Aged Care Quality Standards. 
• Experience with supporting participants in areas such as personal care, domestic assistance and social support
• Flexibility to work various rostered shifts including weekends
• An understanding of work health and safety practices in community services sector

How to Apply:

Apply by submitting your cover letter and resume through the Apply link. Please use your cover letter to address the essential and desirable criteria, as outlined in the Position Description

Tip: Good applications will demonstrate that you have what is needed to be successful in this role.  You can use your cover letter to highlight your skills, abilities and experience, and how they meet the requirements of the job, as well as introducing yourself and explaining why you want to work with us here at Council.

Enquiries 

For any enquiries relating the role, please contact our Recruitment Officer
Email: careers@snowymonaro.nsw.gov.au
Ph: 1300 345 345

At Snowy Monaro Regional Council, we are committed to providing EEO and embracing diversity. We are an inclusive workforce which reflects the unique region, community, and customers we serve. In addition to providing an encouraging and positive environment, Council is a smoke free work environment.

Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role.