Package: $72,822 - $80,382 + 12% Super (Grade 7 of the SMRC Salary System 2025-2026)

Position Description: Records Management Officer

Applications close: 11:59pm Sunday, 10^th May 2026

About The Region: The Snowy Monaro region is a unique and culturally diverse region of south-east NSW.  From our history of the Snowy Hydro Scheme, our proud agricultural industry and popular ski resorts, we are a region that has a lot to offer.  With fantastic lifestyle choices, whether you are an adventure seeker or prefer the finer things in life, we really can offer it all, and all within close proximity to our nation’s capital Canberra. The Snowy Mountains region is packed with year-round experiences with so much more than snow sports and alpine walks. Glorious wildflowers blanket the alpine landscape of Kosciuszko National Park during summer, and if you love adventure sports there's rock climbing, kayaking, caving, fishing, horse riding, mountain biking, and 4WD touring activities to get your heart racing. Explore the famous Snowy River, and go skiing or snowboarding on the slopes of Perisher and Thredbo - or camp under the stars at some of the most picturesque campgrounds in NSW. You'll never forget the rugged alpine scenery of Australia's largest national park. Snowy Monaro Regional Council employs over 380 staff from all walks of life and working with us will give you the opportunity to enjoy our beautiful surrounds, progress your career and make a difference in our local community.  

About the Role: 

• Manage and maintain Council’s Electronic Document and Records Management System (EDRMS), including security and control of legal documents when required
• Maintain Council’s document control systems and train staff as required
• Ensure staff are trained in quality record keeping and understand their obligations in accordance with Council Policy
• Meet the needs of users by providing timely, accurate and relevant customer service to all internal staff and customers external to Council, who require access to Council records
• Support Council’s obligations under the Government Information (Public Access) Act 2009 in conjunction with the Governance Team, and support informal requests for information with officers across multiple units
• Undertake the daily mail activities of the records section including scanning, registration and distribution of incoming and outgoing mail.
• Ensure organisational compliance with State Records Act
• Maintain Council’s Legal Documents Register and ensure safe custody of documents at all times
• Monitor the EDRMS to ensure policy and procedure are followed by other users
• Undertake continuous improvement activities that provide productivity and quality gains
• Contribute to the performance of Council: demonstrate professional conduct, make the best use of knowledge, experience and skills and be accountable for own decisions and actions
• Contribute to a safe workplace: comply with legislative and organisational requirements and be accountable for own decisions and actions

About You: 

To be successful in this role you will have:

• Certificate IV qualification in business administration or a related discipline; or contemporary experience in a similar role
• Proven attention to detail and a high level of accuracy and thoroughness
• Demonstrated commitment to a customer service culture and delivery of quality service
• Sufficient experience in document administration and management to enable understanding of record classification principles, scheduling and record security
• Proven ability to take initiative, solve problems, meet deadlines, work without close supervision and manage a diverse workload.
• High-level verbal communication and written skills including accurate data entry and document formatting
• Proven ability and commitment to maintain privacy and confidentiality at all times
• Proven ability to develop and maintain internal and external stakeholder relationships to achieve outcomes that contribute to the achievement of the organisation’s strategic goals
• Current Class C Drivers Licence

Desirable criteria:

• Experience in Local Government or other public sector agency
• Experience working with electronic document management systems 
• Knowledge of the NSW State Records Act & GIPA

How to Apply:

Apply by submitting your cover letter and resume through the Apply link. Please use your cover letter to address the essential and desirable criteria, as outlined in the Position Description

Tip: Good applications will demonstrate that you have what is needed to be successful in this role.  You can use your cover letter to highlight your skills, abilities and experience, and how they meet the requirements of the job, as well as introducing yourself and explaining why you want to work with us here at Council.

Enquiries 

For any enquiries relating the role, please contact our Recruitment Officer
Email: careers@snowymonaro.nsw.gov.au
Ph: 1300 345 345

At Snowy Monaro Regional Council, we are committed to providing EEO and embracing diversity. We are an inclusive workforce which reflects the unique region, community, and customers we serve. In addition to providing an encouraging and positive environment, Council is a smoke free work environment.

Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role.